Shipping
We will process your order in 1-5 business days after receipt of payment. Customers have two shipping options:
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- Standard Mail
- DHL Express Mail
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Both options include a tracking number and a shipping notification will be sent to you with this information. In case you choose standard mail, the package will be sent through the Portuguese Post service and distributed by each country’s Post service.
The DHL service already includes customs clearance for non EU countries.
The estimated shipping times are the following:
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- DHL Express Mail: 1-3 business days
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- Standard Mail, according to the Portuguese Post:
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- PORTUGAL: 2-3 business days
- EUROPE: 4-12 business days
- NORTH AMERICA: 7-20 business days
- REST OF THE WORLD: 10-25 business days
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- Standard Mail, according to the Portuguese Post:
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Keep in mind that the overall delivery time adds up the order processing time and the shipping time.
All addresses are directly copied and pasted, so it is very important to provide the correct and complete address. For more information, check our Shipping & Returns Policies at the bottom of this page or contact us!